Support
Need help with StreakTown? We're happy to assist with any question — bugs, purchases, your account, or anything else.
Contact us
E-mail: streaktown202@gmail.com
We reply to every message, usually within 1–2 business days. Please include your friend handle (shown on your Profile screen, e.g. @mimo-a1b2c3d4) so we can find your account faster.
Frequently asked questions
My purchase didn't arrive — what do I do?
Open the app and go to Profile → Settings → Restore Purchases. If the item still doesn't appear, e-mail us with your friend handle and the approximate purchase time and we'll sort it out.
How do I manage or cancel my Chef subscription?
Subscriptions are managed by the App Store / Google Play. In the app, go to Profile → Settings → Manage Subscription, or open your device's subscription settings. Cancelling stops future renewals; you keep Chef benefits until the current period ends.
I lost my streak — can I get it back?
If your streak broke recently, the app offers a Streak Rescue right on the habit. You can also protect future gaps with a Streak Freeze from the store.
How do I sync my progress across devices?
Sign in with Apple or Google (Profile → Settings). Your habits, streaks and city are stored securely on our servers and follow your account to any device.
How do I delete my account?
In the app: Profile → Settings → Delete account — effective immediately. Without the app, see Account Deletion for the e-mail process.
How do I report a bug or suggest a feature?
E-mail us at the address above with a short description (and a screenshot if you can). We read everything and prioritise fixes quickly.
Privacy & legal
See our Privacy Policy, Terms of Use and Account Deletion pages.